FAQs
Our Frequently Asked Questions (FAQs) provide answers to many common questions about booking and travelling, including information around routes, vehicles, children, dogs, online bookings and refunds.
When travelling with us, we strongly recommend our passengers follow our safer travel guidance - it's in place to help protect one another, our crew and the communities we serve. Our guidance aligns with our own robust safety protocols, and latest advice provided by the Scottish Government. Unfortunately, Covid-19 has not gone away, please make every effort you can to follow the guidance in place.
